“This is Microsoft. There’s a virus on your computer.”
Except it’s not, and there’s not.
This scam often starts with a call, pop-up, or even an email claiming your device is compromised. The “tech support rep” sounds official. They might even offer to fix it for free. Then comes the request to install remote access software or share your login. Next thing you know, they’re “helping” themselves to your data, passwords or money.
The truth: real tech companies don’t cold-call you to report a virus. If you didn’t start the call, don’t trust it.
Close the pop-up. Hang up the phone. And never let a stranger into your computer, even if they sound like they’re from your financial institution. That “help” can come with a hefty price.
Stay One Step Ahead
If you gave a scammer access to your device, act quickly. Disconnect from the internet, contact your financial institution, and get help from a trusted tech professional. Fast action can limit the damage.
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