Digital Banking

You may sign up for Digital Banking by clicking here. You can also sign up directly from your phone by downloading the MHV Mobile App and tapping Enroll Now.

In Digital Banking, click Transfers & Payments in the top blue menu and select the tile that says Pay with Bill Pay. When accessing Bill Pay for the first time, you will be prompted to set up four challenge questions.

Once in the Bill Pay platform, add a payee from the "Payments" or "Payees" tab to set your payments up. Once a payee has been added it will be stored for future use.

Recurring Payments - Once in the Bill Pay platform, navigate to the Payments tab. Next to the payee you would like recurring payments for, select "Make it Recurring."

When is it debited - Depending on how your payment is processed will effect when your payment is debited from your MHV account. 

How to cancel - If you need to cancel a payment, the payment must be canceled before 4:00pm on the date it is scheduled to be processed.

Mobile Check Deposit is available to members whose account has been opened for 30 days. It is a fast, easy, and convenient way to deposit checks without leaving home!

Before you begin to use Mobile Check Deposit, be sure to endorse the check with the signatures of all payees and note "For Mobile Deposit Only" on the back. Within the MHV Mobile App, simply tap “Check Deposit” at the bottom of your screen. From there, follow the on-screen prompts. Please note: your first three deposits made via Mobile Check Deposit will be held for manual review. All deposits thereafter will be released according to our Funds Availability Policy.

Watch a brief explainer video about Mobile Check Deposit.

Tips for capturing your check image:

• Ensure the complete MICR line is visible on the image. The MICR line is the row of numbers and characters at the bottom of a paper check
• Place the check on a dark surface, in a well-lit area
• Keep check as flat as possible
• Follow the prompts on your camera to line up the image, making sure all 4 corners of the check are visible
• Make sure your camera lens is clean
• Once you capture the image of the front, flip the check over to ensure your back image mirrors the front image
• Tap on Check Deposit > History to view copies of the deposited checks as well as deposit status.

 Additional Info: Frequently Asked Questions (FAQs):

• Is there a fee to use Mobile Check Deposit? There is no charge from MHV. However, mobile carriers may charge for internet access and/or text messages. Please check with your carrier for any charges that may occur based on the usage of this service.
• Am I notified if a check deposit is rejected? Yes, you will receive an email notification any time a check cannot be deposited using Mobile Check Deposit. You may also tap on Check Deposit > History to view copies of the deposited checks as well as deposit status.
• Which accounts can I make deposits to? You can deposit to any savings, checking, or money market accounts that are linked to your Online Banking and have been opened for at least 30 days.
• Is there a limit to the amount or number of deposits I can make? You are allowed $10,000 per item, $10,000 per day in deposits, and up to $300,000 in deposits over a rolling 30 day period. If you need to make a deposit over this limit, please visit a branch or mail your deposit.
• Is there a hold placed on the funds I deposit through Mobile Check Deposit? Standard check holds apply to your deposits. Please refer to our Funds Availability Policy.
• When can I expect deposited funds to be credited to my account? Funds will be credited to your account within the same business day of receipt provided there are no issues detected with the deposit.
• How long should I retain checks that I deposit with Mobile Check Deposit? After confirming the deposit on your account statement you may securely discard the deposited check. Images of deposited checks are available by clicking Check Deposit, then History within the app.
• How can I identify the transactions made through Mobile Check Deposit? You can identify your Mobile Check Deposit transactions by the descriptive deposit "Remote deposit/reference #".
• What is a manual review of checks mean? Your first three deposits made via Mobile Check Deposit will be reviewed individually by staff. After that, checks will be processed automatically and released according to our Funds Availability Policy.
• How are checks deposited via Mobile Check Deposit on a weekend handled? If a check deposit requires manual review, that review will take place the next business day. If a check does not require manual review, the deposit will be released according to our Funds Availability Policy.

 

Browsers:

• Google Chrome - Note: Google Chrome is the preferred browser for accessing Digital Banking when possible
  • Windows- Current version and previous two major versions
  • Mac - Current version and previous two major versions
• Firefox
  • Windows - Current version and previous two major versions
  • Mac - Current version and previous two major versions
• Microsoft Edge
  • Windows - Current version and previous two major versions
  • Mac - Not Supported
• Safari
  • Windows - Not Supported
  • Mac - Current version and previous two major versions

Not sure what browser you're using or what version?

 Visit WhatsMyBrowser.org to find out and learn more.

Mobile & Tablet Devices:

• Android version 13.X or later is fully supported, Android 10.X, 11.X and 12.X have limited support
• iOS version 16 or later is fully supported, iOS  has limited support

PC Operating System Requirements:

• Windows 10 or later
• Mac OS X 10.15 or later

 

If you are viewing mhvfcu.com from your desktop or phone browser, select “Login Assistance.” From there you will be able to select the forgot password or forgot login prompts.

If you are on the MHV Mobile App, you can select the forgot password or forgot login prompts from the main login screen.

You may make one-time or recurring transfers between your own MHV accounts by clicking Transfer on the Move Money tile on the home screen or by navigating to the Transfers & Payments tab and selecting Transfer Money.

To transfer funds into another MHV member’s account, please select Member to Member in the Move Money tile on the home screen or navigate to the Transfers & Payments tab and select Member-to-Member Transfer.

To transfer funds to or from one of your outside bank accounts (A2A), select Manage External from the Move Money tile on the home screen or navigate to the Transfers & Payments tab and select Manage External Accounts.

To transfer funds to another person within the United States who does not have an MHV account you may use Zelle®. Zelle® can be found under the Move Money tile on the home page or under the Transfers & Payments tab.
 

 

Renaming your accounts can be done in several ways. 

To update your account nickname from the home screen, click the three horizontal dots in the tile of the account you wish to nickname and select “Nickname.”

To update your account nickname from the Manage Accounts tab, click the three vertical dots next to the account you wish to nickname and select “Nickname.”

Please note these nicknames will be visible within your online account only. They will not appear on your statements or be visible to our Tellers or Member Service Representatives.