To activate your MHV Debit or Credit Card, simply call the number listed on the sticker that will be on your card when you receive it. If your card does not have a sticker you may call our activation numbers.

You received a call because we noted suspicious activity on your MHV Debit or Credit Card and want to confirm the charge is legitimate. Reminder: MHV will never ask you for your account information or password.
 

To schedule one-time or recurring payments to an MHV credit card:From an MHV account, simply click or tap Transfer within Online Banking or the MHV Mobile App. From a non-MHV account, simply click on the card from the My Accounts page within Online Banking or tap your credit card within the Mobile. You'll then be directed to the card portal where you can make your payment. Please note you may be prompted to first register the card. Additionally, credit card access is available for primary owners only.

To schedule one-time or recurring payments to a non-MHV credit card, use Bill Pay within Online Banking or the MHV Mobile App.

If either your MHV Debit card or Credit Card have been stolen, please contact us right away. You may call us at 845.336.4444 or stop into any Branch Location. You may also call Lost/Stolen Card Services at 866.820.8794.

For your MHV Credit Card, you can also place a lost/stolen alert in Online Banking or the Mobile App. In Online Banking, click onto your Visa card, then click “Report Card Lost or Stolen” under the Quick Links at the right of the screen. Within the Mobile App, tap “More," then tap “Visa," then tap “Report Card Lost or Stolen” under Quick Links. Once you place the Report or Stolen alert, your card is immediately frozen.

You can use both your MHV Visa®  Debit Card and your MHV Visa Credit Card overseas. It is important to notify us when you plan on traveling so that we can notate your account. Otherwise, international use may be flagged as fraud and your card could be locked.

If you plan on using your debit card internationally, please be sure to keep funds in your Checking Account. Most overseas ATMs will grant access to your Checking Account but not your Savings Account.

When using your Visa Debit card at a foreign ATM you may request an "advance" accessing your checking account.

At foreign ATMs you will receive the exchange on the funds and a surcharge and foreign ATM fee will apply. Keep in mind the ATM transaction will need to be under $200 (including ATM fee). If you need more than $200, you will need to do multiple withdrawals or with a VISA debit, go to a bank for a cash advance.
For foreign ATM withdrawals, the rate of exchange between the transaction currency and the billable currency used for the processing of international VISA transactions is a wholesale market rate or government mandated rate in effect one day prior to the processing date plus one percent 1%.

To place a travel alert on your MHV Visa Debit Card, you may call us at 845.336.4444 or stop into any Branch Location. To place a travel alert on your MHV Visa Credit Card, you may call 866.820.3867 or place the alert within Online Banking. Once you have logged into Online Banking, click onto your Visa card, then click “Travel Notifications” under the Quick Links at the right of the screen. Within the Mobile App, tap “More," then tap “Visa," then tap “Travel Notifications” under Quick Links.

You can mail your MHV Credit Card payment(s) to:

VISA PO BOX 37603
PHILADELPHIA, PA  19101-0603