Life can take some unexpected turns. That's why there's Payment Protection.
Your family means everything to you. And if the unexpected happens, you don't want an emotionally trying situation to be compounded by financial worry. That's why there's Payment Protection which may cancel your loan balance or payments, in case of involuntary unemployment, disability or death.
How Does Payment Protection Work?
Payment Protection is an optional protection designed to pay all or part of your loan balance if a protected life event such as death, disability, or involuntary unemployment occurs during the term of your loan. Payment Protection is available for all MHV auto loans, personal loans and credit cards.
You Have Options
Life Plus Protection
Involuntary Unemployment Protection
Disability Protection
Need to File A Payment Protection Claim? We are here to help!
In your time of need, our claims process is simple for covered or qualifying events. If you elected payment protection on your loan, use this online claim process to file your claim.
To begin, please fill out a claim form here.
If you prefer, call 800.621.6323 to begin the process and a TruStage™ claims specialist will assist you.
Payment Protection is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions, and exclusions may apply. Please contact your loan representative or refer to the contract for a full explanation of the terms. You will receive the contract before you are required to pay for Payment Protection. You may cancel the protection at any time. If you cancel protection within 30 days you will receive a full refund of any fee paid.