Important Account Information
We’ve recently sent you an eDocument (eDoc) outlining some important information regarding your account.
As we continue to improve our processes and procedures – and move towards more automation – we have identified that you are using an outdated account number. This account number could be a carryover from a change in MHV’s core operating platform.
The eDocument walks through exactly why this happened and any action that needs to be taken.
We know things can get lost in the shuffle! So we wanted to send this reminder.
Please take a moment to log into online banking and review your eDoc.
How to Access eDocs
Once you're in your eDoc portal, look for a message like this: