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ClickSWITCH

Switch your automatic deposits and payments to your MHV account

Why Use ClickSWITCH?

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    It's Secure

    Securely switch deposits and recurring payments faster than ever before.
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    Transfer Direct Deposits

    Transfer direct deposits such as payroll or Social Security over to your MHV account.
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    Transfer Recurring Payments

    Switch over your automated payments such as utility payments, mortgage and auto loans.

How to Set Up

  1. 1

    Step 1

    Log in to Digital Banking
  2. 2

    Step 2

    Navigate to the Services tab
  3. 3

    Step 3

    Select ClickSWITCH from the list of account services
  4. 4

    Step 4

    Select what type of switch you would like to set up and follow the prompts to complete the set up

Commonly Asked Questions About ClickSwitch

  • ClickSWITCH is an automated account switching solution that makes it easy for you to quickly and securely switch your recurring direct deposits and automatic payments from your previous financial institution account to your new financial institution account.
  • ClickSWITCH removes the hassle of contacting all of your billers and depositors to inform them of your new account information. You input your payment and direct deposit information to our secure ClickSWITCH system, submit the switch and we’ll do the rest. You can monitor the progress and switch status in the “Status” column on your Dashboard.
  • Yes. ClickSWITCH uses the latest in online encryption protection to gather and store your switch information. Additionally, our facilities adhere to the highest industry standards with regard to the security of your personal information.
  • Please contact us or visit your local Branch for assistance.
  • You’ll need to gather all of your automatic payment and direct deposit information to get your switches started. A previous statement is a great source of information for the automatic payments and direct deposits tied to an account.
  • Submitting a switch typically takes less than 90 seconds.
  • Switches are processed and sent out within 24 hours of the switch being submitted.
  • Once a company receives the form, automatic payment and direct deposit switches typically take 5-15 business days. Since the timeframe depends on the company receiving the switch request, it’s always a good idea to review your switch status page for the most current information regarding each switch and to continue monitoring your accounts.
  • We display the status for each automatic payment or direct deposit in the Status column. If a switch shows as “Completed” there’s no need to contact the biller or depositor. For switches that are marked as “Mailed” for more than 15 business days, you may want to contact the biller or depositor to confirm the status and see if the company needs additional information.
  • Monitoring your switch status is an important part of moving your account. It is advisable to keep enough money in your old account to cover each payment until the switch status for that payment has changed to “Completed,” or you’ve confirmed with your billers that your payment account information is updated in their systems.
  • If you provided an email address during enrollment and have allowed alert emails, you will receive switch updates via email. If not, you will need to log in to ClickSWITCH and view the switch status.