Policies & Disclosures

Important MHV Information

Accessibility Policy
Mid Hudson Valley Federal Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at 800.451.8373. All products and services available on this website are available at all MHVFCU branches and through our Contact Center.
Children’s Online Privacy Protection Act (COPPA)
Mid-Hudson Valley Federal Credit Union has adopted the following privacy policy for our young members (12 and under) and other visitors to the kids’ section of our website. If you have questions regarding this policy, please contact us at 800.451.8373.

We may collect information on domain names, dates and times of visits, and number of page views. The information which is collected is used only to keep track of usage of our site, and it will help us to continue to improve the site’s overall value. Visitor information is never sold, given, or discussed with third parties. If you send us an email with your personal information to answer a quiz, submit a story, etc., we will respond to your email as appropriate. We may keep your email address for the purpose of sending information about the kids’ section of our website or about Mid-Hudson Valley Federal Credit Union news, products, and services. We will not sell, give, or share your personal information to/with any third party vendor or any other organization. We will not condition your participation in an activity on the provision of more personal information than is necessary for you to participate in the activity. If you are a parent of a child who has sent emails to us regarding items posted to our website, you have the right to review the information your child has sent to us. If we collect your child’s personal information for purposes of responding more than once to a specific request from your child, you have the right to refuse to permit further contact with your child and to require that we delete your child’s information.
Funds Availability Policy
Our policy is to delay the availability of funds from your cash and check deposits. During the delay, you may not withdraw the funds in cash and we will not use the funds to pay checks that you have written. 

Determining the Availability of a Deposit: The length of the delay is counted in business days from the day of your deposit. Every day is a business day except Saturdays, Sundays, and federal holidays. If you make a deposit on a business day that we are open, we will consider that day to be the day of your deposit.
However, if you make a deposit on a day we are not open, we will consider that the deposit was made on the next business day we are open. The length of the delay varies depending on the type of deposit and is explained below.

Same-Day Availability: Funds from the following deposits will be available on the day we receive the deposit.
  •   Electronic direct deposits
  •   U.S. Treasury checks that are payable to you
  •   Wire transfers
  •   Checks drawn on MHV
  •   Cash
  •   State and local government checks that are payable to you
Next-Day Availability: Funds from the following deposits will be available on the first business day following the day of deposit.
  •   Cashier, certified and teller’s checks that are payable to you
  •   Federal Reserve Bank checks, Federal Home Loan Bank checks, and postal money orders, if these items are payable to you
  •   The first $200 of all checks deposited, if you do not make your deposit in person to one of our employees (for example, if you mail the deposit), funds from  these deposits will be available on the second business day after the day we receive your deposit
Other Check Deposits: For other check deposits, the first $200 from the aggregate of deposits will be available on the first business day after the day of your deposit. The remaining funds will be available on the second business day after the day of your deposit. Additionally, aggregate deposits in excess of $5,000 will have the following holds placed: the first $200 will be available on the next business day, the next $4,800 will be available in two business days and the amount over the first $5,000 will be available on the seventh (7th) business day.

Longer Delays May Apply: Additionally, funds deposited by check may be delayed for a longer period under the following circumstances:
  •   There is reason to believe a check you deposit will not be paid
  •   You deposit checks totaling more than $5,000 on any one day
  •   A check is re-deposited that has been previously returned unpaid
  •   You have overdrawn your account and/or have had return deposits repeatedly in the last six months.
An account is considered repeatedly overdrawn if within the last six (6) months (a) on six (6) or more business days, the account balance was negative or would have been negative if checks or charges to the account had been paid or (b) on two (2) or more business days the account balance was negative or would have been negative by more than $5,000 if checks or other charges to the account had been paid. 
  • There is an emergency, such as a failure of computer or communication equipment. We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available.
  • They will generally be available no later than the seventh (7th) business day after the day of deposit.  We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the 5th business day after the day of your deposit.
Special Rules for New Accounts: If you are a new member, the following special rules will apply during the first thirty (30) days your account is open. Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5,000 of a day’s total deposits of cashier’s, certified, teller’s, travelers, and federal, state and local government checks will be available on the first business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you. The excess over $5,000 will be available on the ninth (9th) business day after the day of your deposit. Funds from all other check deposits will be available on the ninth (9th) business day after the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,000 will not be available until the second (2nd) business day after the day of your deposit.

Holds on Other Funds: If we accept a check drawn on another financial institution for deposit or cash, we may make the funds from the deposit or cashed check available to you immediately, but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another account with us. The funds in the other account would then not be available until the time periods that are described elsewhere in this disclosure for the type of check you deposited or cashed.

Deposits at ATMs: Funds from any deposits (cash or checks) made at ATMs we own or operate will be held until the next business day when the deposit can be verified. Upon verification, all checks will be subject to the hold policy stated above. Funds from any deposits (cash or checks) made at ATMs and POBs (Point of Banking) we do not operate will not be available until the fifth (5th) business day after the day of your deposit.

Third Party Checks: A Third Party Check is a check payable to one party who endorses the check over to another party. All payees must endorse the check regardless of the amount. All payees must endorse the item and be present (with valid I.D.) or named on the account in order for the credit union to accept these items for deposit. Check holds will apply to these items. The credit union also reserves the right to accept a Third Party Check on a collection basis only.

Returned Checks: In the event a check which you cashed or deposited to your account is, for any reason, returned (or is in the process of being returned per notification from another financial institution) to us unpaid, we shall have the right to charge the amount of the check to any account which you own individually or jointly with others, even if we have previously made the funds available to you under this Funds Availability Policy.

Payroll Checks: As a courtesy, MHV may not hold checks from the member’s primary listed employer.
Membership Commitment Policy
Mid-Hudson Valley Federal Credit Union was founded with the principle of top quality member service. Management is committed to providing both our members and our staff with a safe and pleasant experience at all of our locations. We strive for an environment that is comfortable and courteous and free from any form of harassment or hostility. In order to promote and sustain our service-oriented business environment, MHV commits that every member will:
  • Be treated with courtesy and respect
  • Have his or her privacy protected in accordance with our MHV Privacy Policy
  • Receive considerate and respectful service in a safe setting
  • Be free from all forms of harassment or hostility
  • Be given timely responses to your reasonable requests, within MHV’s capacity, mission and applicable law and regulation
  • Have questions, concerns or complaints addressed promptly and in good faith
  • Receive, on request, information about fees and charges
  • Have access to our staff and services without regard to gender, cultural, economic, educational or religious background
As a member of Mid-Hudson Valley Federal Credit Union, while dealing with our staff and/or on MHV property, every Member is responsible to:
  • Be considerate of MHV’s personnel and property
  • Treat MHV staff and other members with courtesy and respect
  • Refrain from all forms of harassment and hostility and report any concerns promptly to our staff
  • Assist in the controlling of noise
  • Refrain from wearing hoods, hat, sunglasses or any other object that conceals your identity* while on our premises
  • Refrain from recording any activities or physical attributes inside of any MHV facility, including but not limited to video, audio, or photographic recording
  • Demonstrate consideration for other Members
  • Follow instructions provided by our staff, as circumstances may require, as we maintain a comfortable and courteous environment.
*Of course, we respect the interests of Members who select their clothing in accordance with cultural and religious tradition or medical considerations.
 
Privacy Policy
You have the right to restrict the sharing of personal and financial information with our affiliates (companies we own or control) and outside companies that we do business with. This includes sending you information about other products or services. You may not limit the sharing of your personal and financial information for our everyday business purposes or as required by law. Please click here for a pdf of our Privacy Policy. If you wish to opt out, please contact us at 845.336.4444.
Terms of Use
This is the official site of Mid-Hudson Valley Federal Credit Union and may be used only for authorized purposes. MHV may monitor and audit the usage of this system, and all persons are hereby notified that the use of this system constitutes consent to such monitoring and auditing. Unauthorized attempts to upload information and/or change information on this website are strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec. 1001 and 1030.