CardSwap

Updating your payment methods made easy

Save Time with CardSwap

Update your MHV Debit or Credit Card information from one location for:

  • Online shopping icon

    Online Shopping

  • Subscription icon

    Subscriptions

  • Streaming services icon

    Streaming Services

How to Set Up

  1. 1

    Step 1

    Log in to Digital Banking
  2. 2

    Step 2

    Navigate to the Services tab
  3. 3

    Step 3

    Select CardSwap from the list of account services
  4. 4

    Step 4

    Select the Get Started button and follow to steps to update your payment information with the available merchants

Commonly Asked Questions About CardSwap

  • It may take up to 24 hours. However, in most cases, the card swap happens immediately. It may take longer if the provider website is down or we encounter an issue with the swap during the first attempt.
  • You will receive an error message if you are entering an incorrect card number, expirations date, zip code or CVV. Make sure to double check that the card information is being entered accurately. Only MHV debit or credit cards are accepted through CardSwap.
  • The (!) next to a provider means the provider is temporarily down for maintenance. You will be instructed to check back later if you wish to attempt to swap out your card. The (!) may also mean that there is an issue with your account. If you click on the provider with an (!), you will receive information regarding the problem with your provider account and instructions on how to resolve the issue. 
  • Whether or not you receive a confirmation email from a provider is dependent on the provider and the provider’s process for notifying customers of changes on their account.
  • You may receive notification from some providers that your account is being accessed from an unknown device. This may occur if you have selected “remember me” upon login and the provider registers your device. If the CardSwap system accesses an account with these settings in place, the provider may notify you that our system is different than what you typically use to access your account.
  • Authentication requirements differ by provider. Some providers require a security question or code in order to access an account. If the provider requires you to enter a security question or code outside of CardSwap, you will also be required to enter your security question or code inside of CardSwap.
  • The following are potential errors that can occur when adding your  debit/credit card.

    1. The card number field is invalid – The card number entered was incorrect. You will need to re-enter the card number.

    2. Please use an MHV card - The card needs to be an MHV debit/credit card. Cards from any other issuer will NOT be accepted.

    3. Please correct the errors and try again – If you enter an invalid expiration date, CVV code or zip code the card will not validate. You will need to re-enter their card information.

    4. The card is already linked to your account – The card you are attempting to add into CardSwap was already added. If you would prefer a different MHV card to be on file with your selected providers you can add the new card into CardSwap.