Contact Us

We're here to help.

Have a question about your account, need help with a service, or want to explore your options? Reach out to our team. We’re here for you.

Ways to contact us

By Phone

LOCAL:  845.336.4444
TOLL-FREE:  800.451.8373

(9am-6pm Mon-Fri and 9am-2pm Sat)

In Person

Visit one of our 14 branch locations.

Find a Branch

By Mail

MHV Credit Union
P.O. Box 1429
Kingston, NY 12402

Physical Address
1099 Morton Blvd.
Kingston, NY 12401 

Important numbers for cardholders

Debit Cards

Member Service:   866.820.8794
Activation & PIN:   866.985.2273
Lost/Stolen:     866.820.8794
Fraud:   888.918.7313
Travel:   866.820.3867

Credit Cards

Activation:  800.631.3197
Lost/Stolen:   866.820.2951
PIN:  888.886.0083
Fraud:  888.918.7313
Travel:  866.820.3867
Platinum
Member Service:   866.820.2951
Signature
Member Service:  866.820.6035

ATM (Cache)

Member Service:   866.820.8794
PIN:   866.985.2273
Travel:   866.820.3867

Other Important Numbers

Our holiday schedule

MHV Branches and Call Center will be closed in observance of the following holidays:

Thursday, January 1, 2026 - New Year's Day
Monday, January 19, 2026 - Martin Luther King, Jr. Day
Monday, February 16, 2026 - President's Day
Saturday, April 4, 2026 - Easter Observance
Monday, May 25, 2026 - Memorial Day
Friday, June 19, 2026 - Juneteenth
Saturday, July 4, 2026 - Independence Day
Monday, September 7, 2026 - Labor Day
Monday, October 12, 2026 - Columbus Day
Wednesday, November 11, 2026 - Veteran's Day
Thursday, November 26, 2026 - Thanksgiving Day
Thursday, December 24, 2026 - Christmas Eve | Call Center and Branch hours 9:00 am - 1:00 pm
Friday, December 25, 2026 - Christmas Day
Thursday, December 31, 2026 - New Year's Eve | Call Center and Branch hours 9:00 am - 1:00 pm

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